access voilation error

[mzll]

i been using kmp with no problem and today when play a video i get error
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[mad]

Hi mzll.
Is it only one video or all? If it is only one...can you attach a sample of that file?

[mzll]

it affect video
all video playback dont work

[mad]

Have you tried other players? (like Media Player Classic, MPlayer, or Gom player)

[z]

What kind of version do you use?

And you may use WinXP sp2?

[rkbour]

I'm also having the same problem. All media seems to work fine (mp3, avi, media player format) except for DVDs. When I try to run any DVD, I get the following error message: Access violation at address 00742348 in module 'KMPlayer.exe'. Read of address 00000000. The same DVD plays fine with Cyberlink PowerDVD. I am using Windows XP Professional SP2. Any ideas?

Thanks,
Rob

[z]

Did you reset kmp? Is it the latest beta version?

[rkbour]

Yes, I just downloaded the newest beta version two days ago and it was a fresh install. I'm not sure how to reset it, but I did try the button in the preferences-troubleshooting menu called "General Playback Problem", and that did not correct the problem.

Thanks!
Rob

[mad]

Try clicking the button like on the screenshot.
That is what z meant by reset KMP.

[z]

So kind of you! :D
Thanks.

And I hope the problem to be gone.

z

[mad]

So kind of you!
Thanks.
Well, thats the least I can do. In most cases, YOU are helping ME ;)

[rkbour]

Thanks for the tip. I did the reset, and I'm afraid the problem persists. Also of note, after I get the access violation, if I try to look at the DVD Drive in Explorer, I get an I/O error. If I then view files on my other CD (not DVD) drive, and go back to the DVD drive, it's fine again. I would be suspicious that I have some sort of setup problem, except for the fact that the other DVD player works fine.

Any ideas or additional info I could provide that would help?

Thanks!
Rob

[z]

Check if it is a PAL type of dvd. This kinds of DVDs are not supported yet.
Other than this, it is hard to guess the problem, as I have no problem with DVD playback in kmp.

z

[Mars_Artis]

I'm having access violation error too.
The problem is that i get many of this errors at launch of KMP, and the application locks. So I'm not able to reset anything.
Using on winxp SP2, KMP 2.9.1.1045
Any clue?

[z]

As it seems to be a specific problem in your system, it's hard to guess.

[Mars_Artis]

I've resolved deleting the whole content of the previously installed KMP, and reinstaling freshly, getting rid of everything

[z]

Good to hear that.

[DRaGZ]

I also get an access violation, however it happens randomly and after I click okay it'll start playing again (although, exponentially, the number of erros keeps increasing everytime when playing on a playlist).

Uncanny!