How to use service

How to exchange Global Gift Card.

In KMPlayer mobile app move to KMPlex than Go to “USE” and click “Global Gift Card”, select card amount and type your email address

I’m leaving in 000 country and I can’t use “Global Gift Card"

Global Gift Card only supports following countries (63 countries)

Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Croatia, Czechia, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, South Korea, Kuwait, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Oman, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States of America, Uruguay, Vietnam

I’m trying to exchange “Global Gift Card” and when I click “Exchange” button and it appears error shows

Sorry for inconvenience using our service. It appears we have an issue our engineer fixing this issue right now and when it fixed we notify customers.

Once again we are very sorry for inconvenience our service

When I trying to redeem number and it keep error shows

Please visit or email to check your Voucher Code and PIN number 

When is end 10% discount event?

The event close date will be announce to customer

After buy “Global Gift Card” can I cancel it?

For support please visit or email

How long is giftcard expiring dates?

Every gift cards are all different expiring dates so when you buy gift card please make sure check each expiring dates.

Where can I find gift card brand list?

After purchasing “Global Gift Card” the card delivering your email address, in your email there is “Redeem GIFT CARD” link, click this link and register your gift card and you’ll find all brand list which you can use.

After purchasing “Global Gift Card” I don’t know how to use it

After purchasing “Global Gift Card” the card delivering your email address and you can find 5 step instruction.

Need more details visit:

What is MBL?

MBL is the cryptocurrency of the MovieBloc project.

Where can I trade MBL?

MBL can be traded at 11 global cryptocurrency exchanges

Global: Binance, KuCoin, Huobi,,, Indodax, MEXC, Tokocrypto, CoinDCX, Pionex, BitGlobal, Mandala Exchange

Korea: Upbit, CoinOne, bithumb

(※ Sending MBL to your Upbit wallet, please make sure you have more than 1,500 MBL)

I send MBL to Upbit wallet but didn’t appears transaction. What happens in this situation?

When you send less than 1,500 MBL per transaction to the Upbit wallet, this transaction does not appear due to Upbit's policy.

Therefore, when sending MBL to your Upbit wallet, please make sure you have more than 1,500 MBL.
Please keep this in mind.

(※ If you want to know more about this policy, please contact Upbit customer service at +82-1588-5682.)

What is CBK?

CBK is the cryptocurrency of the Cobak community platform.

Where can I trade CBK?

You can transfer your point to CBK through the exchange

Which network support CBK?

CBK support Polygon network.

I send wrong address MBL or CBK could you cancel it?

If you send wrong address we can’t cancel or refund based on cryptocurrency feature.

(The responsibility for incorrect address with the user, so please double check the address when you send)

I send CBK to but it’s not show amount my wallet.

The exchange internal policy, they set a minimum deposit amount. Please contact and ask their customer support.

Where can I check a point transaction?

To check a transaction in KMPlex, simply click on the point amount at the top of the screen.

What is Exchangeable date?

Exchangeable date means available dates on which you can exchange points to MBL or CBK.

Normally How long is Exchangeable date?

After 7 days from the date of acquiring points.

Go to your Benefits List and you’ll check a detail of exchangeable date.

Where can I check a TXID?

Go to “Transaction", click your point transaction and scroll to the bottom of the list. You will find the TXID there.

What is Item Box

In the Item Box, you can check the amount of Item (pickaxe) and Item transaction list.

What is Item(Pickaxe)?

The item (pickaxe) can be used in KMPlex, and by using it, you can get extra points when collecting points.

How can I use Item(Pickaxe)?

After obtaining the item (pickaxe), go to the Item Box and click on "use". By doing so, you will receive 5% ~ 20% extra points, which can be repeated three times.

Is there a limit to using Item(Pickaxe)?

You can use maximum 4 times.

Does the item(Pickaxe) have an expiry date?

If you do not use Item(pickaxe) it will expire after 10 days.

How many extra points do I get when using Item(pickaxe)?

You can earn an additional 5% bonus points when you use the item (pickaxe).

Where can I check point transaction?

Go to KMPlex Home and click amount of points and you’ll check transaction.

How can I use Level service?

Go to KMPlex and create a wallet to automatically join the Level service.

How can I promote to level?

To promote your Level, create a wallet and move to Amethyst to get some points.

The Level adjustment is every Tuesday at UTC 00:00.

How many points do I get when promoting each level?

Level 1
Under 100,000P accumulated for 7 days
Extra reward points 0P

Level 2
More 100,000P accumulated for 7 days
Extra reward points 5,000P

Level 3
More 500,000P accumulated for 7 days
Extra reward points 25,000P

Level 4
More 1,000,000P accumulated for 7 days
Extra reward points 50,000P

Level 5
More 5,000,000P accumulated for 7 days
Extra reward points 250,000P

Level 6
More 10,000,000P accumulated for 7 days
Extra reward points 500,000P

How many extra points do I receive on each level?

Every Tuesday you can accumulate points maximum of 500,000P

Extra points for each Level

Level 1: 0P

Level 2: 5,000P

Level 3: 25,000P

Level 4: 50,000P

Level 5: 250,000P

Level 6: 500,000P

When is level changed?

The Level adjustment is every Tuesday at UTC 00:00.

When collecting points not through Amethyst is it affect Level service?

No, If you want to promote your level you must acquire points through Amethyst.

After completing the Amethyst game, didn’t get a point

Please note that mission completion and point management for the Amethyst game are handled directly by the Amethyst platform.

If you have completed the Amethyst game but have not received the points, you will need to contact the Amethyst team for assistance.

KMPlex → Amethyst → Status → choose your game → bottom of the screen click “issue” and ask customer service

When is level changed?

The Level adjustment is every Tuesday at UTC 00:00.

When I move to next Level if I don’t receive any points do I downgrade?

Yes, every Tuesday, if you collect points, you'll promote, downgrade, or maintain your level based on the points you earn.

What happened If I don’t receive [Level Up Bonus]?

The level-up bonus is provided as a service, so if you do not collect those points, they will be reset on every Tuesday.

When I upgrade my level, how many extra points will I get through "play-to-earn"?

The bonus given when acquiring points through video play, YouTube play, music play, and random points varies in ratio for each level.

“play-to-earn” each level extra point ratio

Level 1 - Basic point

Level 2 - Basic point + extra 20%

Level 3 - Basic point + extra 40%

Level 4 - Basic point + extra 60%

Level 5 - Basic point + extra 80%

Level 6 - Basic point + extra 100%

What is a “Basic point”?

The basic point is for a user to acquire a certain amount of points through "play-to-earn" when user level 1.

What is the Roulette?

Roulette is a game where users use points to obtain extra points and item(Pickaxe)

How many points need when playing roulette?

To play roulette, you need 10,000 points.

Is there a limit to playing roulette?

No, there is no limit to playing roulette. If you have more than 10,000P, you can play as many times as you want.

Which prize do I get when using roulette?

The roulette prize includes points(1,000P, 5000P, 10,000P, 30,000P) and Item(pickaxe)

Can I play the roulette for free?

First, use 10,000P, and then you can use free play two times per day by watching advertisements.

When is the Bingo mission reset?

Creating a new mission every month on the first day at UTC 00:00.

What is [Shuffle]?

[Shuffle] replaces all the bingo missions. By using this feature, all the missions are mixed up, making it easier to complete the bingo.

When using [Shuffle] do I choose position I want?

No, missions are randomly positioned when you use the [Shuffle].

How many points do I need using [Shuffle]?

You need to 200 points

What is [Eraser]

[Eraser] is when you find a mission difficult to complete, you can instantly skip it by using this feature.

How many points do I need using [Eraser]?

You need 500 points

How many points do I get when completed one bingo mission

You can earn 500 points for every completed mission.

Do I get a benefit when I complete one line of bingo?

When you completed one line of bingo, you will get an Item(pickaxe)

How many points do I get when I complete the entire bingo?

You will get extra 10,000 points.